{"id":11129,"date":"2020-03-12T19:33:07","date_gmt":"2020-03-12T23:33:07","guid":{"rendered":"https:\/\/sensing.konicaminolta.us\/?post_type=services&#038;p=11129"},"modified":"2020-10-18T00:10:02","modified_gmt":"2020-10-18T04:10:02","slug":"service-survey","status":"publish","type":"services","link":"https:\/\/sensing.konicaminolta.us\/us\/services\/service-survey\/","title":{"rendered":"Service Feedback Form"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row row_height_percent=&#8221;0&#8243; override_padding=&#8221;yes&#8221; h_padding=&#8221;2&#8243; top_padding=&#8221;0&#8243; bottom_padding=&#8221;0&#8243; overlay_alpha=&#8221;50&#8243; gutter_size=&#8221;3&#8243; column_width_percent=&#8221;100&#8243; shift_y=&#8221;0&#8243; z_index=&#8221;0&#8243;][vc_column width=&#8221;1\/1&#8243;][vc_single_image media=&#8221;11130&#8243; media_width_percent=&#8221;100&#8243; alignment=&#8221;center&#8221;][\/vc_column][\/vc_row][vc_row row_height_percent=&#8221;0&#8243; override_padding=&#8221;yes&#8221; h_padding=&#8221;2&#8243; top_padding=&#8221;0&#8243; bottom_padding=&#8221;0&#8243; overlay_alpha=&#8221;50&#8243; gutter_size=&#8221;3&#8243; column_width_percent=&#8221;100&#8243; shift_y=&#8221;0&#8243; z_index=&#8221;0&#8243;][vc_column column_width_percent=&#8221;100&#8243; gutter_size=&#8221;3&#8243; expand_height=&#8221;yes&#8221; back_color=&#8221;color-f9f9f9&#8243; overlay_alpha=&#8221;50&#8243; shift_x=&#8221;0&#8243; shift_y=&#8221;0&#8243; shift_y_down=&#8221;0&#8243; z_index=&#8221;0&#8243; medium_width=&#8221;0&#8243; mobile_width=&#8221;0&#8243; width=&#8221;1\/4&#8243; css=&#8221;.vc_custom_1583936925291{padding-top: 20px !important;padding-bottom: 20px !important;}&#8221; el_class=&#8221;services-sidebar&#8221;][vc_widget_sidebar sidebar_id=&#8221;sidebar-services&#8221;][\/vc_column][vc_column column_width_percent=&#8221;100&#8243; gutter_size=&#8221;2&#8243; overlay_alpha=&#8221;50&#8243; shift_x=&#8221;0&#8243; shift_y=&#8221;0&#8243; shift_y_down=&#8221;0&#8243; z_index=&#8221;0&#8243; medium_width=&#8221;0&#8243; mobile_width=&#8221;0&#8243; width=&#8221;3\/4&#8243; css=&#8221;.vc_custom_1602994139177{padding-top: 20px !important;padding-bottom: 20px !important;}&#8221; el_class=&#8221;services-content&#8221;][vc_row_inner row_inner_height_percent=&#8221;0&#8243; overlay_alpha=&#8221;50&#8243; gutter_size=&#8221;3&#8243; shift_y=&#8221;0&#8243; z_index=&#8221;0&#8243; el_class=&#8221;survey-form&#8221;][vc_column_inner column_width_percent=&#8221;100&#8243; gutter_size=&#8221;2&#8243; overlay_alpha=&#8221;50&#8243; shift_x=&#8221;0&#8243; shift_y=&#8221;0&#8243; shift_y_down=&#8221;0&#8243; z_index=&#8221;0&#8243; medium_width=&#8221;0&#8243; mobile_width=&#8221;0&#8243; width=&#8221;1\/1&#8243;][vc_custom_heading heading_semantic=&#8221;h1&#8243; text_size=&#8221;h3&#8243; separator=&#8221;yes&#8221; separator_color=&#8221;yes&#8221;]Service Feedback Form[\/vc_custom_heading][vc_column_text]The Konica Minolta Sensing Service Team values your opinion. Your feedback will help us improve the quality of our instrument maintenance, repair, and technical support services.<\/p>\n<p>Please enter your feedback on the services received for your measurement instrument below and click \u201cSend Feedback.\u201d We read each comment carefully and will respond accordingly.<\/p>\n<p>Fields marked with an asterisk (*) are required.[\/vc_column_text]<script type=\"text\/javascript\">\n\/* <![CDATA[ *\/\n\n\/\/----------------------------------------------------------\n\/\/------ JAVASCRIPT HOOK FUNCTIONS FOR GRAVITY FORMS -------\n\/\/----------------------------------------------------------\n\nif ( ! gform ) {\n\tdocument.addEventListener( 'gform_main_scripts_loaded', function() { gform.scriptsLoaded = true; } );\n\tdocument.addEventListener( 'gform\/theme\/scripts_loaded', function() { gform.themeScriptsLoaded = true; } );\n\twindow.addEventListener( 'DOMContentLoaded', function() { gform.domLoaded = true; } );\n\n\tvar gform = {\n\t\tdomLoaded: 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gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_11_7'>Email Address<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/label><div class='ginput_container ginput_container_email'>\n                            <input name='input_7' id='input_11_7' type='email' value='' class='large'    aria-required=\"true\" aria-invalid=\"false\"  \/>\n                        <\/div><\/li><\/ul><\/li><li id=\"field_11_10\" class=\"gfield gfield--type-survey gfield--input-type-likert field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible gsurvey-survey-field \"  data-field-class=\"gsurvey-survey-field\" ><label class='gfield_label gform-field-label' >Service Experience<\/label><div class='ginput_container ginput_container_likert'><table aria-label='Service Experience' class='gsurvey-likert' id='input_11_10'><thead><tr><th id='likert_col_1_11_10' scope='col' role='presentation' class='gsurvey-likert-choice-label'>Exceeded Expectations<\/th><th id='likert_col_2_11_10' scope='col' role='presentation' class='gsurvey-likert-choice-label'>Met Expectations<\/th><th id='likert_col_3_11_10' scope='col' role='presentation' class='gsurvey-likert-choice-label'>Need Improvement<\/th><th id='likert_col_4_11_10' scope='col' role='presentation' class='gsurvey-likert-choice-label'>Unsatisfactory<\/th><th id='likert_col_5_11_10' scope='col' role='presentation' class='gsurvey-likert-choice-label'>N\/A<\/th><\/tr><\/thead><tbody><tr><td data-label='Exceeded Expectations' class='gsurvey-likert-choice'><input name='input_10' type='radio' value='glikertcol10255808c8'  id='choice_11_10_1'    aria-labelledby='likert_col_1_11_10'\/><\/td><td data-label='Met Expectations' class='gsurvey-likert-choice'><input name='input_10' type='radio' value='glikertcol10ef460e3d'  id='choice_11_10_2'    aria-labelledby='likert_col_2_11_10'\/><\/td><td data-label='Need Improvement' class='gsurvey-likert-choice'><input name='input_10' type='radio' value='glikertcol100840f9b7'  id='choice_11_10_3'    aria-labelledby='likert_col_3_11_10'\/><\/td><td data-label='Unsatisfactory' class='gsurvey-likert-choice'><input name='input_10' type='radio' value='glikertcol10f3def82b'  id='choice_11_10_4'    aria-labelledby='likert_col_4_11_10'\/><\/td><td data-label='N\/A' class='gsurvey-likert-choice'><input name='input_10' type='radio' value='glikertcol10ebaf5355'  id='choice_11_10_5'    aria-labelledby='likert_col_5_11_10'\/><\/td><\/tr><\/tbody><\/table><\/div><\/li><li id=\"field_11_11\" class=\"gfield gfield--type-survey gfield--input-type-likert field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible gsurvey-survey-field \"  data-field-class=\"gsurvey-survey-field\" ><label class='gfield_label gform-field-label' >Technical Knowledge<\/label><div class='ginput_container ginput_container_likert'><table aria-label='Technical Knowledge' class='gsurvey-likert' id='input_11_11'><thead><tr><th id='likert_col_1_11_11' scope='col' role='presentation' class='gsurvey-likert-choice-label'>Exceeded Expectations<\/th><th id='likert_col_2_11_11' scope='col' role='presentation' class='gsurvey-likert-choice-label'>Met Expectations<\/th><th id='likert_col_3_11_11' scope='col' role='presentation' class='gsurvey-likert-choice-label'>Need Improvement<\/th><th id='likert_col_4_11_11' scope='col' role='presentation' class='gsurvey-likert-choice-label'>Unsatisfactory<\/th><th id='likert_col_5_11_11' scope='col' role='presentation' class='gsurvey-likert-choice-label'>N\/A<\/th><\/tr><\/thead><tbody><tr><td data-label='Exceeded Expectations' class='gsurvey-likert-choice'><input name='input_11' type='radio' value='glikertcol10255808c8'  id='choice_11_11_1'    aria-labelledby='likert_col_1_11_11'\/><\/td><td data-label='Met Expectations' class='gsurvey-likert-choice'><input name='input_11' type='radio' value='glikertcol10ef460e3d'  id='choice_11_11_2'    aria-labelledby='likert_col_2_11_11'\/><\/td><td data-label='Need Improvement' class='gsurvey-likert-choice'><input name='input_11' type='radio' value='glikertcol100840f9b7'  id='choice_11_11_3'    aria-labelledby='likert_col_3_11_11'\/><\/td><td data-label='Unsatisfactory' class='gsurvey-likert-choice'><input name='input_11' type='radio' value='glikertcol10f3def82b'  id='choice_11_11_4'    aria-labelledby='likert_col_4_11_11'\/><\/td><td data-label='N\/A' class='gsurvey-likert-choice'><input name='input_11' type='radio' value='glikertcol10ebaf5355'  id='choice_11_11_5'    aria-labelledby='likert_col_5_11_11'\/><\/td><\/tr><\/tbody><\/table><\/div><\/li><li id=\"field_11_12\" class=\"gfield gfield--type-survey gfield--input-type-likert field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible gsurvey-survey-field \"  data-field-class=\"gsurvey-survey-field\" ><label class='gfield_label gform-field-label' >Customer Service Response<\/label><div class='ginput_container ginput_container_likert'><table aria-label='Customer Service Response' class='gsurvey-likert' id='input_11_12'><thead><tr><th id='likert_col_1_11_12' scope='col' role='presentation' class='gsurvey-likert-choice-label'>Exceeded Expectations<\/th><th id='likert_col_2_11_12' scope='col' role='presentation' class='gsurvey-likert-choice-label'>Met Expectations<\/th><th id='likert_col_3_11_12' scope='col' role='presentation' class='gsurvey-likert-choice-label'>Need Improvement<\/th><th id='likert_col_4_11_12' scope='col' role='presentation' class='gsurvey-likert-choice-label'>Unsatisfactory<\/th><th id='likert_col_5_11_12' scope='col' role='presentation' class='gsurvey-likert-choice-label'>N\/A<\/th><\/tr><\/thead><tbody><tr><td data-label='Exceeded Expectations' class='gsurvey-likert-choice'><input name='input_12' type='radio' value='glikertcol10255808c8'  id='choice_11_12_1'    aria-labelledby='likert_col_1_11_12'\/><\/td><td data-label='Met Expectations' class='gsurvey-likert-choice'><input name='input_12' type='radio' value='glikertcol10ef460e3d'  id='choice_11_12_2'    aria-labelledby='likert_col_2_11_12'\/><\/td><td data-label='Need Improvement' class='gsurvey-likert-choice'><input name='input_12' type='radio' value='glikertcol100840f9b7'  id='choice_11_12_3'    aria-labelledby='likert_col_3_11_12'\/><\/td><td data-label='Unsatisfactory' class='gsurvey-likert-choice'><input name='input_12' type='radio' value='glikertcol10f3def82b'  id='choice_11_12_4'    aria-labelledby='likert_col_4_11_12'\/><\/td><td data-label='N\/A' class='gsurvey-likert-choice'><input name='input_12' type='radio' value='glikertcol10ebaf5355'  id='choice_11_12_5'    aria-labelledby='likert_col_5_11_12'\/><\/td><\/tr><\/tbody><\/table><\/div><\/li><li id=\"field_11_13\" class=\"gfield gfield--type-survey gfield--input-type-likert field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible gsurvey-survey-field \"  data-field-class=\"gsurvey-survey-field\" ><label class='gfield_label gform-field-label' >Delivery Turnaround Time<\/label><div class='ginput_container ginput_container_likert'><table aria-label='Delivery Turnaround Time' class='gsurvey-likert' id='input_11_13'><thead><tr><th id='likert_col_1_11_13' scope='col' role='presentation' class='gsurvey-likert-choice-label'>Exceeded Expectations<\/th><th id='likert_col_2_11_13' scope='col' role='presentation' class='gsurvey-likert-choice-label'>Met Expectations<\/th><th id='likert_col_3_11_13' scope='col' role='presentation' class='gsurvey-likert-choice-label'>Need Improvement<\/th><th id='likert_col_4_11_13' scope='col' role='presentation' class='gsurvey-likert-choice-label'>Unsatisfactory<\/th><th id='likert_col_5_11_13' scope='col' role='presentation' class='gsurvey-likert-choice-label'>N\/A<\/th><\/tr><\/thead><tbody><tr><td 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width=&#8221;1\/3&#8243;][vc_single_image media=&#8221;11137&#8243; media_width_use_pixel=&#8221;yes&#8221; alignment=&#8221;center&#8221; media_width_pixel=&#8221;35&#8243;][vc_column_text]<a href=\"mailto:service.sus@konicaminolta.com\">service.sus@konicaminolta.com<\/a>[\/vc_column_text][\/vc_column_inner][vc_column_inner column_width_percent=&#8221;100&#8243; align_horizontal=&#8221;align_center&#8221; gutter_size=&#8221;1&#8243; overlay_alpha=&#8221;50&#8243; shift_x=&#8221;0&#8243; shift_y=&#8221;0&#8243; shift_y_down=&#8221;0&#8243; z_index=&#8221;0&#8243; medium_width=&#8221;0&#8243; mobile_width=&#8221;0&#8243; width=&#8221;1\/3&#8243;][vc_single_image media=&#8221;11143&#8243; media_width_use_pixel=&#8221;yes&#8221; alignment=&#8221;center&#8221; media_width_pixel=&#8221;35&#8243;][vc_column_text]Toll-free: (888) 473-2656[\/vc_column_text][\/vc_column_inner][vc_column_inner column_width_percent=&#8221;100&#8243; gutter_size=&#8221;1&#8243; overlay_alpha=&#8221;50&#8243; shift_x=&#8221;0&#8243; shift_y=&#8221;0&#8243; shift_y_down=&#8221;0&#8243; z_index=&#8221;0&#8243; medium_width=&#8221;0&#8243; mobile_width=&#8221;0&#8243; width=&#8221;1\/3&#8243;][vc_single_image media=&#8221;11140&#8243; media_width_use_pixel=&#8221;yes&#8221; alignment=&#8221;center&#8221; media_width_pixel=&#8221;35&#8243;][vc_column_text]<\/p>\n<p style=\"text-align: center;\">Konica Minolta Sensing Americas, Inc.<br \/>\nAttn: Service Dept.<br \/>\n101 Williams Drive<br \/>\nRamsey, NJ 07446<\/p>\n<p>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"featured_media":0,"parent":0,"menu_order":0,"template":"","class_list":["post-11129","services","type-services","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v24.4 (Yoast SEO v24.4) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\r\n<title>Service Feedback | Konica Minolta Sensing<\/title>\r\n<meta 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