Our 5 Star Pledge
For pricing and details on all Konica Minolta repair and
tech support packages, please call (888) 473-2656.
Our 5 Star
At Konica Minolta Sensing, it’s always been our policy to provide best-in-class service. Our 5 Star Service pledge reinforces this commitment to excellence through five basic principles:Complete Protection When You Need It Most
Konica Minolta Sensing understands the need to feel secure when purchasing valuable equipment. To ensure your equipment is protected throughout its lifespan, we offer three main Technology Insurance Program memberships, Silver, Gold, and Platinum, as well as Plus program memberships now available with more user training and support.
Quality Service You Can Depend On
All calls made to Konica Minolta Sensing’s Service Center are answered by factory-certified technicians. During the repair or maintenance process, each instrument is assigned a dedicated service technician to guarantee the highest level of care and quality service.
Fast Repairs to Keep Your Operations Running Smoothly
Konica Minolta Sensing boasts the industry’s fastest turnaround time for service. If a repair takes longer than the quoted time frame, loaner equipment may be provided free of charge to keep your operations running as smooth as possible. In addition, all non-hardware, technical issues are guaranteed to be resolved within 24 hours.
Convenient Solutions for Relief During Inconvenient Times
When equipment needs repairs or maintenance, your entire workflow may be disrupted. To prevent this, Konica Minolta Sensing offers rental equipment or 48 hour expedited service to customers who can’t afford to be without their instrument for any length of time. As a result, your process remains seamless and uninterrupted.
The Konica Minolta Sensing Promise
Konica Minolta Sensing has been manufacturing high quality, world class measurement solutions for over twenty years. This quality, however, doesn’t end with our products. Service Center customers are guaranteed the same high level of service and care as put into our manufacturing work – this is the Konica Minolta Sensing promise.